Specifications:
Material: Silica gel
Color: Green, pink
Size: S: length 17cm, diameter 7.5cm, capacity 118ml
M: length 19cm, diameter 9.5cm, capacity 237ml
L: length 21.5cm, diameter 12cm, capacity 473ml
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.You will receive a refund within 15 days.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at onpetslife@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at onpetslife@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
